Online shop - shoddy!

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Re: Online shop - shoddy!

by highweekgull » 01 Dec 2011, 21:59

Hi all

I'd just like to correct quite a bit of misinformation on here

1 there is no 'deal' no-one is paying anything for the website anymore and there is no contract or anything like that
2 the website was built on the cheap and very quickly for the club about 4.5 years ago to get the earning some money from an avenue they were getting nothing from
3 for a bit when the club ran it and there were good updates and marketing it was earning the club a lot, however a certain ex CEO didn't understand the Internet and didn't consider the online shop when the physical shop business was sold, so no-one took ownership of it and it got left high and dry

Practically all the website is content managed (pretty good for those long distant days) including all the product info and featured home page products etc, the only bits that weren't were the promo panels and the pictures - the idea being that these would be nicely done to help make the site do it's job from time to time...

Last January when Benyon and Wroe left I emailed them suggesting sending me a few pictures and I'll change them gratis - no success - eventually I gave up trying

Everyone is right it is much better than ever it was but I'm embarrassed about it and given up trying to help make it better

Everyone who knows me, knows I have put lots of effort into helping the club with it's marketing free if charge but you need some help back

The club shop website costs the club nothing because they don't actually own it anymore - would probably be better if they did

Si

Re: Online shop - shoddy!

by ferrarilover » 30 Nov 2011, 23:59

If I remember rightly, JB, it's the end of next season.

Matt.

Re: Online shop - shoddy!

by JoeBarlow » 30 Nov 2011, 23:11

I want a TUFC flag which they had in stock a couple of years ago. They were £5 each at the time. They don't do them now and only do blue and yellow checkered flags which I already have. I want those flags back in stock. With the website, Matt: Did Julia say when the deal is up for renewal?

Re: Online shop - shoddy!

by cambgull » 30 Nov 2011, 22:37

ferrarilover wrote: :clown: Big yellow bus "special"? :rofl:

Matt.
Nearly choking on my window, special.

Re: Online shop - shoddy!

by MidDevon » 30 Nov 2011, 19:26

Bigman wrote:I'm surprised that changing pics would be so costly, surely small businesses make changes like that to their websites all the time, maybe it's just a bad deal/provider we've got, but if this is the case obviously there are better things our cash strapped club can be spending funds on.

To address Gulliball's points:
1. I just think having 4 choices of top is a bit much - if there were that many outfield kits and all got worn at some point I think we'd feel hard done by as shirt buyers, surely one home and one away is plenty, and change one of those each season. Young goalkeepers out there wanting to emulate Bobby and wear the latest top he's in will have to shell out £80 (assuming they have both the home and away from last season already), and then still might not match him if they turn up at Plainmoor in green and Bobby's chosen orange for the day. It's a minor issue I'll admit, but I think we'd all be up in arms if there was an extra blue outfield kit that the team wore on random occassions and expected us all to buy.

2. I agree that we should try and sell the playoff shirts, and there probably will be buyers out there, but I think the price needs to be realistic to tempt people into such an unusual purchase. If they were a tenner I'd be tempted, but £20 is a bit steep for a novelty item, but obviously if they sell out at that price I'm dead wrong and should never be involved in marketing.

Our website, and we only sell on-line, costs us £19.99 a month plus VAT. We make changes EVERY day to it with no additional charges. Nowadays there are plenty of websites that are very easy to write and even easier to maintain.

Re: Online shop - shoddy!

by Scott Brehaut » 30 Nov 2011, 16:09

Yeah, I told them to do so yesterday.

Re: Online shop - shoddy!

by Dave » 30 Nov 2011, 15:50

Anyone else thinking it's about time Matt and Cambgull got a room.. :rofl:

Re: Online shop - shoddy!

by ferrarilover » 30 Nov 2011, 15:31

cambgull wrote:Selling dead stock is a very good idea, but it needs to be advertised as historic, makes people think they're romanticising.

And Matt, my mum says I'm special and that's all that matters!
:clown: Big yellow bus "special"? :rofl:

Matt.

Re: Online shop - shoddy!

by cambgull » 30 Nov 2011, 15:27

Selling dead stock is a very good idea, but it needs to be advertised as historic, makes people think they're romanticising.

And Matt, my mum says I'm special and that's all that matters!

Re: Online shop - shoddy!

by ferrarilover » 30 Nov 2011, 12:01

There is just so much wrong in the sentiment of those 4 words, it's untrue.

I see what you're saying Dave, I'm sure people do make mistakes (our Camb is a perfect example =D )
but surely club shop Julia wouldn't be wrong, nothing that pretty can be wrong, can it?

Matt.

Re: Online shop - shoddy!

by Bigman » 30 Nov 2011, 09:44

I'm surprised that changing pics would be so costly, surely small businesses make changes like that to their websites all the time, maybe it's just a bad deal/provider we've got, but if this is the case obviously there are better things our cash strapped club can be spending funds on.

To address Gulliball's points:
1. I just think having 4 choices of top is a bit much - if there were that many outfield kits and all got worn at some point I think we'd feel hard done by as shirt buyers, surely one home and one away is plenty, and change one of those each season. Young goalkeepers out there wanting to emulate Bobby and wear the latest top he's in will have to shell out £80 (assuming they have both the home and away from last season already), and then still might not match him if they turn up at Plainmoor in green and Bobby's chosen orange for the day. It's a minor issue I'll admit, but I think we'd all be up in arms if there was an extra blue outfield kit that the team wore on random occassions and expected us all to buy.

2. I agree that we should try and sell the playoff shirts, and there probably will be buyers out there, but I think the price needs to be realistic to tempt people into such an unusual purchase. If they were a tenner I'd be tempted, but £20 is a bit steep for a novelty item, but obviously if they sell out at that price I'm dead wrong and should never be involved in marketing.

Re: Online shop - shoddy!

by cambgull » 30 Nov 2011, 05:20

ferrarilover wrote:I'd love to know how you think what I've said is untrue. I'm getting a little bored with having to post things a million times before people finally accept what I say but just for you... I ASKED JULIA, THE MANAGER OF THE CLUB SHOP AND THE DAUGHTER OF THE OWNER! And she told me the above. If you have a better source of information (though I'd struggle to think of one), then please, offer a name, if not, avoid the word 'untrue'. :whip:

Matt.
Don't post sh*t then...

;-)

Seriously though, the club shop is awful and there have been so many times in the past where I've had a spare few quid and fancied buying something but just been put off completely by how poor it looks. Don't get me wrong, it could look FAR worse than it does. I remember looking at it when there were pictures all over the place and there was no standard layout at all. Think you had to phone up as buying things over the net wasn't really done back then.

Re: Online shop - shoddy!

by Southampton Gull » 30 Nov 2011, 00:51

To be fair Matt, she also told me that they weren't selling shirts with no sponsors name on and repeatedly denied it until I showed her the actual webpage on my phone. I believe you when you say she told you but she wouldn't be the first club employee to say something incorrect.

Re: Online shop - shoddy!

by ferrarilover » 30 Nov 2011, 00:11

I'd love to know how you think what I've said is untrue. I'm getting a little bored with having to post things a million times before people finally accept what I say but just for you... I ASKED JULIA, THE MANAGER OF THE CLUB SHOP AND THE DAUGHTER OF THE OWNER! And she told me the above. If you have a better source of information (though I'd struggle to think of one), then please, offer a name, if not, avoid the word 'untrue'. :whip:

Matt.

Re: Online shop - shoddy!

by highweekgull » 29 Nov 2011, 21:13

The above us actually untrue - ever since the club sold the rights to the club shop the shop website has been in a state of limbo with no-one willing to take ownership and make it work

I totally agree that it is shocking!

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