I've skim read the thread and this was an unfortunate incident that there is a simple solution to from where I'm standing.
While feeling sorry for View1 the people who turned up having pre booked had every right to the seats (although getting a bit aggressive with a bloke with an elderly relative and young son in tow is out of order). It means you can have an extra pint in Boots safe in the knowledge you'll be sat together even if you turn up at 2.59
Also i wouldn't hold my breath waiting for a response from the club, fans are cash cows and nothing more, anyone who thinks they care about the fans is a fool, none of them give a monkeys about fans.
I've had two incidents at different clubs, Swindon Town (where myself, the 'Tach and ZippyGull bought tickets at a booth outside the ground only to be told when we sat in our allocated seats that no one was allowed to sit on the back row of the stand and ordered to move-why the feck did they sell us the tickets them ffs?) I did point out that many of the victims of the Bradford fire were identified by using the seat numbers but to no avail. The other when I was struck by a coin thrown from the pitch at Shrewsbury with a steward stood next to me when the home fans invaded the pitch at the end of the match.
Although not related to this particular situation, both were safety issues, both were reported to head stewards, my details were left and I e mailed the safety officer at each club. I got NO reply from either, and it's IMHO that neither will View1.
The by far easiest solution to this is issuing a numbered ticket at the turnstile (this is what they do at Hillsborough) and when we go we sit in our favourite spot UNLESS someone turns up then we move. We always get tickets together as they are consecutive in the ticket book. If it's a sell out then we sit in our allocated seats. Season ticket holders seats and pre booked tickets wouldn't (or shouldn't) be available to walk ups.
Seems a pretty simple solution to me.
![Hmm :-/](./images/smilies/arf.gif)